Welcome to Buy Steroids Maxx’s Return and Refund Policy page!

We understand that sometimes things don’t go as planned.

Whether it’s an issue with a product or simply a change of heart, we’re here to help you navigate the return and refund process smoothly.

At Buy Steroids Maxx, we offer a range of high-quality products, including CGM Devices, HGH, Injectable Steroids, Liquid Suspensions, Needles and Kits, Omnipod, Oral Steroids, PCT, Peptides, Stacks, and Weight Loss items.

Our goal is to ensure that you are completely satisfied with your purchase.

Our Return Policy

We want you to feel confident when shopping with us.

That’s why we have a straightforward return policy.

Eligibility for Returns

You can return any product purchased from buysteroidsmaxx.com within 30 days of receiving it.

To be eligible for a return, the following conditions must be met:

  • The product must be in its original condition, unopened, and unused.
  • It should be returned in the original packaging along with all accessories, manuals, and documentation.
  • If the product is defective or damaged upon arrival, please contact us immediately.

How to Initiate a Return

Returning an item is simple. Just follow these steps:

  • Provide Details: Include your order number and the reason for the return. This helps us process your request quickly.
  • Receive Instructions: We will send you instructions on how to return your item, including a return shipping label if applicable.
  • Pack Your Item: Carefully pack the item in its original packaging to avoid damage during transit.
  • Ship It Back: Send the package back to us using the provided return label.

Return Shipping Costs

In most cases, customers are responsible for return shipping costs unless the item is defective or incorrect.

We recommend using a trackable shipping service or purchasing shipping insurance for items over $100, as we can’t guarantee that we will receive your returned item.

Refund Process

Once we receive your returned item, we will inspect it to ensure it meets our return policy criteria.

Timing of Refunds

  • Refunds will be processed within 5-7 business days after we receive your returned item.
  • The refund will be issued to your original payment method.
  • Please note that shipping fees are non-refundable unless the return is due to our error (e.g., sending the wrong item).

Confirmation of Refund

You will receive an email confirmation once your refund has been processed.

This email will detail the amount refunded and the payment method used.

Exchanges

Currently, we do not offer direct exchanges.

If you would like a different product, please return the original item for a refund and place a new order for the desired product.